In the 5 weeks I’ve had the Neo I’ve ridden it 27 times. long enough for a detailed reflection on the experience. It’s an expensive bit of kit and, if you pay the full price, can cost you £1300. I did rather better than that but it was still a considerable investment. I bought it for various reasons but on the technical side it is the quietest on the market, it has all the necessary connectivity for use with laptops, smart phones, TVs and, importantly, Zwift (of which more later – it is the deal maker as far as I am concerned) and even has a ‘road feel’ feature so that you feel the cobbles, paving, boardwalks and gravel as you ride over them. This can be disabled if you wish. It is also very accurate in its measurements of cadence, watts, speed and miles as well as hot it reacts to gradients – It will measure power at far higher levels than I will ever achieve and accurately simulate gradients up to 25%. How all this adds up to an enthralling experience when riding on Zwift, either alone or in a social or race group, I’ll leave ’til another post.
When I got it home and unpacked it, I found the setting up was very easy with the exception of fitting the sprockets to the freewheel body. It is designed to take either Shimano or Campagnola sprockets, 10 or 11 speed but this complicates the way the sprockets line up with the appropriate spines. I took me nearly 4 hours to get the sprockets on and my Giant Defy Advanced up and running on the trainer. The first problem was getting the sprockets on in the first place. I couldn’t see how they should slide on so I just tried everything until, one at a time, I succeeded in getting them to slip over the splines. But then the sprockets were loose. On reading the instruction again I deduced (it wasn’t very clear) that as I had only 10 sprockets I needed an additional spacer behind the innermost sprocket to make up for the missing twelfth. So it all had to come off and be put back on again. Hence the four hours.
Once the bike was on the trainer things went better. It was very easy to install Zwift on my laptop and the mobile app on my tablet. I didn’t take advantage of the 1 week’s free trial and started to pay the subscription straight away. Right from the start I was hooked by Zwift. I set up the laptop immediately in front of the bike so I can read the screen easily and reach the keyboard for changing the camera view and sending text messages to anyone I’m riding with. I have an open window beside me and a water bottle on the window sill alongside a Bluetooth speaker on which I’m playing a Spotify playlist. I have a heavy duty rubberised mat under the bike to make the trainer even more quiet and collect all the sweat I leak and I hang a towel over the handlebars for frequent mopping downs. I can easily spend an hour riding on this set up whereas on my old turbo rollers I was bored out of my skull withing 15 minutes. And riding with others up hill and down dale,through London and the Surrey hills, or on The Richmond, Virginia, 2015 world championship course, or on the fictional road and the volcano of Watopia, or undertaking any of the structure training programmes and workouts, brings out a lot more effort than if you’re just pedalling along to a bit of music on a standard set of rollers or a non-networked static bike.
Having said all that, I have had other problems. The most irritating is that the gear changes do not move the chain smoothly through the gears and the 4th sprocket from bottom is unusable as the chain just slips over it. I’ve spoken to the dealer I bought the Neo from and it seem I am by no means the first to have this problem. It sounds like I have put the slipping sprocket on the wrong way round and may have not got the others lined up properly. Having got a couple of tips I will reassemble the block in the next few days and see if I can fix it. In the meantime I will carry on as it is and as I have been for the last 5 weeks.
The other problem was after I upgraded the firmware on the trainer using the Tacx utility app on my Android tablet, Zwift stopped registering my cadence. My on screen avatar just freewheeled everywhere even though my real-life legs were whirling around! I repeated the upgrade process again and immediately all was will. In fact the road feel feature started working too, for the first time.
I’ve ridden with a number of training and social groups on Zwift and loved it all. My FTP (functional threshold power) is currently 167 watts and, given my weight is 96 kilogrammes, my power/weight ration is approximately 1.7 w/kg. This is important as it places me in one of the 4 categories for the purposes of entering appropriate training and social ride. The fourth group is D for riders with a w/kg of 2.5 or less. So as you can see, I’m at the bottom of the bottom just about! I have survived a couple of events where the pace was held at between 1.4 and 1.8 w/kg and have just about got to the end of the hour.
So this is where I’m at so far. Another post will report when I get my gear changes sorted out – the shop has offered to do this for me if I can’t manage it – and report on how I’m getting on with Zwift, what the features I love are, and what I’ve learnt about the Zwift platform and virtual riding.